Use cases

Where Agent Q replaces manual work.

Each agent in our catalog targets a specific operational bottleneck — work that today is done by humans at scale, with all the cost, latency, and inconsistency that comes with it. Below: the problem, the solution, and what changes when an Agent Q agent is deployed in seconds.

Realtime Voice Assistant

Realtime Voice Assistant

Two-way voice conversations powered by Azure OpenAI Realtime.

Problem

Inbound call centers run 24/7 with rostered agents, queue times, and call abandonment that costs revenue every hour.

Agent Q solution

A browser-native voice agent handles two-way conversations in real time — answering FAQs, qualifying callers, and handing complex cases to a human only when needed.

Impact

Replaces an always-on tier-1 voice team. A single deployed voice agent can hold thousands of concurrent conversations at a fraction of a single human FTE's monthly cost.

Avg. response< 400ms
Cost vs. human FTE~95% less
ConcurrencyUnlimited
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Conversational Router

Conversational Router

Intent classification and multi-path dialogue steering.

Problem

Support inboxes mix simple FAQs, structured requests, and open-ended questions — and human triage adds hours of latency before anything gets answered.

Agent Q solution

An intent-classification router decides instantly whether to answer from FAQ, kick off a workflow, or escalate — with a transparent route tag on every reply.

Impact

Removes the entire triage layer. Tickets that used to wait hours for routing are auto-resolved or correctly assigned in under a second.

Triage timeHours → seconds
Tier-1 deflection60–80%
Routing accuracyTransparent
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Call Center Analyzer

Call Center Analyzer

Transcribe, summarize, and extract action items from calls.

Problem

QA teams listen to a tiny fraction of recorded calls — sentiment drift, missed action items, and compliance breaches go undetected for weeks.

Agent Q solution

Every transcript is processed automatically into a structured report: summary, sentiment timeline, action items with owners, and compliance flags.

Impact

100% call coverage instead of 2–5% manual sampling. QA analysts shift from listening to acting on the highest-risk calls surfaced for them.

Call coverage100%
QA turnaroundReal-time
QA headcountMaterially leaner
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Document RAG Engine

Document RAG Engine

Knowledge extraction across PDFs and unstructured docs.

Problem

Knowledge workers spend hours per week searching PDFs, contracts, and policy docs — and still can't trust answers without re-reading the source.

Agent Q solution

Upload your corpus and ask in plain English. Hybrid keyword + vector retrieval returns grounded answers with inline citations back to the source passage.

Impact

Cuts research time from hours to seconds with a built-in audit trail. Replaces the need to staff dedicated knowledge-management analysts.

Lookup timeHours → seconds
Answers citedEvery claim
Research overheadDrastically lower
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Multi-Agent Orchestrator

Multi-Agent Orchestrator

Delegate tasks across specialized agents and humans.

Problem

Complex workflows — research → write → review → publish — get fragmented across people, tools, and Slack threads with no shared trace.

Agent Q solution

A planner-executor orchestrator decomposes the task, delegates each step to a specialized sub-agent, and produces a single synthesized output with full execution trace.

Impact

Compresses multi-person, multi-day workflows into a single agent run. Operations teams ship in minutes what previously required a coordinated squad.

Workflow cycleDays → minutes
Steps coordinatedUnlimited
Coordination costNear zero
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Real Estate Pilot

Real Estate Pilot

Listing copy, lead qualifier, and viewing scheduler.

Problem

Agents lose deals to slow follow-up, spend evenings writing listing copy, and qualify leads inconsistently across teams.

Agent Q solution

A vertical agent qualifies leads with structured BANT conversations, generates MLS-ready listing copy on demand, and produces viewing-day checklists.

Impact

Frees agents to focus on closing. A brokerage can run on a leaner ops team while responding to every inbound lead within seconds, 24/7.

Lead response< 1 min, 24/7
Copywriting spendEliminated
Qualification qualityStandardized
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Healthcare Triage

Healthcare Triage

Symptom routing with safety guardrails.

Problem

Clinics and call lines are overwhelmed with intake calls — patients wait, urgent red flags get missed, and clinician time gets burned on routine triage.

Agent Q solution

A non-diagnostic intake assistant collects structured symptom history, flags emergencies instantly, and recommends the appropriate care path with clinician-grade guardrails.

Impact

Frees clinical staff for actual care. Patients get a structured intake the moment they reach out, with explicit red-flag escalation built in.

Intake waitEliminated
Red-flag detectionBuilt-in
Triage staff hoursReclaimed
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Retail Concierge

Retail Concierge

Product discovery and personalized recommendations.

Problem

Online shoppers bounce when they can't find the right product fast. Live chat is expensive to staff and inconsistent across reps.

Agent Q solution

A conversational concierge runs discovery, recommends 3 tailored picks with rationale and trade-offs, and hands a clean cart summary to checkout.

Impact

Higher conversion at lower cost-to-serve. Replaces or augments a live-chat team while giving every visitor a personal-shopper experience.

Conversion liftMaterial
Live-chat costSlashed
Concierge waitZero
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Legal Discovery

Legal Discovery

Evidence surfacing and citation mapping.

Problem

Junior associates spend weeks reading filings to spot issues — billable, error-prone, and a brutal bottleneck on case prep.

Agent Q solution

Paste a document and get back issues, severity, key cited passages, counter-arguments, and concrete next steps — every claim grounded in a paragraph reference.

Impact

Compresses a week of associate review into a first-pass minutes long. Firms hold senior judgment where it matters and remove the discovery grind.

First-pass reviewWeeks → minutes
Billable hoursReallocated
Citation coverageEvery claim
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Deploy any of these in seconds.

Pick a template, plug in your credentials, and replace the manual workflow today.

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