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v1.0.0·core· LIVE

Call Center Analyzer

Transcribe, summarize, and extract action items from calls.

Overview

Paste a transcript (or call notes) and get structured insight: summary, sentiment timeline, key topics, action items, and a quality score — modeled on the Azure Call Center AI accelerator.

Capabilities

  • Conversation summary with named entities
  • Sentiment per speaker and shift detection
  • Action items with owners
  • Compliance / quality flags